About

Our Mission

We believe access to information should be free. Pingle was built by a team of researchers and engineers to shape the future of bypassing network restrictions. By combining advanced proxy tunneling technologies with our own software, we aim to deliver high-quality service at an affordable price.

Legal Status

Our service operates only on the Internet and has no physical presence in any country. We build our activities on the principles of respecting personal privacy and freedom of access to information, striving to ensure these rights for users regardless of geographical boundaries.

Publication of applications in the App Store and Google Play will be carried out through a company in the European Union. This allows us to comply with the necessary licensing requirements for software distribution, while ensuring the maximum level of data protection for our users.

Terms of Use

By using Pingle, you agree to follow these rules:

• Lawful use — use the service in compliance with applicable laws and third-party service rules.
• Prohibited activity — do not use the service for unlawful, fraudulent, or harmful activity, or attempts to compromise system security.
• No warranties — the service is provided as-is and may be unavailable or interrupted.
• Limitation of liability — to the extent permitted by law, we are not liable for indirect damages arising from use of the service.
• Changes — we may update the terms and features; continued use means you accept the updates.
• Suspension and termination — we may restrict access for violations or abuse of the service.
• Contact — feel free to ask support for questions about terms and conditions.

Data Protection and Privacy

We adhere to strict confidentiality standards and comply with key international regulatory norms in the field of data protection.

Our policy is zero data storage. We do not collect, store, or process user personal data, connection history, session logs, or any other information that could identify you or your network activity.

Logging Policy:

• Minimal system logging — only "FATAL" level technical events are recorded to ensure service stability, without timestamps for additional anonymity.
• Automatic rotation — system logs are automatically deleted and not stored on servers.

Payments & Certifications

• YooKassa — Card payments are processed through YooKassa; card data is handled by the provider and not stored on our servers.
• PCI DSS — Card payment processing complies with PCI DSS: card details are not transmitted to our servers and are not saved.
• Cryptomus — Cryptocurrency payments via Cryptomus: automatic transaction confirmation and crediting after network confirmations.
• GDPR — We comply with GDPR: data minimization, transparent processing purposes, and user control without excessive collection.